How It Works
To apply for supportive housing for persons with mental health and addictions challenges, including the Supportive Housing for People with Problematic Substance Use program and the Mental Health and Justice Supportive housing program :
Step 1:
Coordinated Access works under a "no wrong door" policy. This means that consumers can go to any of the partner agencies to fill in the application without being turned away. The application is also available online, to be downloaded. Simply print out the Common Application Form, fill it in and either fax the application to:
416-916-1689
or mail the application to the Network office at:
15 Toronto St
9th Floor, Toronto, ON M5C 2E3.
You will be contacted within five business days of receiving the application to confirm its arrival.
Step 2:
The application will be reviewed for initial assessment criteria, and approved applicants will be placed on a common waitlist.
Step 3:
Once a unit becomes available, the first suitable consumer's application will be forwarded to the appropriate agency. The agency will then be in contact with the consumer to discuss the next steps.
The Network office will also be in contact with the consumer, to follow-up on the application.
Step 4:
Once there is mutual agreement between the agency and the consumer, housing will begin.
If there is not mutual agreement, the Network office will do our best to make a referral or a recommendation to that individual in having their needs met. Or, if the person chooses so, they may go back on the waitlist.
If the consumer leaves the supportive housing unit, the Network office will endeavor contact with the consumer for information/data purposes.